What is the difference between synergy and western power

Learn more about the other important bits of information on your bill. Together, we'll help find an appropriate payment solution - just have your Synergy account number handy you'll find this in the top left hand corner of your bill. At Synergy, we want to support you through difficult times. And we understand that sometimes, it's difficult to pay bills on time. That's why we've developed the Keeping Connected program - a service designed to help you:. You'll receive your bill, attached to the email notification, as well as a direct link to view your bill online.

The timing of your billing cycle doesn't change when you sign up to Paperless. Switch to Paperless now. The amount due will be debited from your bank account on; or shortly after the due date shown on your bill.

It takes up to 2 days for this payment to reach your Synergy account. We'll just deliver your bill and any account notifications to your inbox instead. It's still the same bill - just with less trees involved and more convenient ways to open, print, file or share. If you need to switch back, you can! No, not directly to your inbox or mailbox. When you sign up for BPAY view you are agreeing for us to send your power bill to your online banking portal which means you can access your bill through your financial institution and you will not receive a paper or paperless bill directly from Synergy.

Should you want to opt in to any of these Synergy services, you'll need to contact your financial institution to cancel your BPAY view before we can opt you in to these. You'll still receive a copy of your bill so you can keep track of your usage and check the amount due. We'll send it by post or deliver it straight to your inbox, depending on your Paperless preferences. Set up Direct Debit now. The bills we send out have a fair bit of important information on them, while most of it is pretty straightforward; there are some things that may need a little more explanation.

There are many factors that can influence the size of your energy bill and the cost of electricity is just one of them. If your bill seems higher than normal, or you'd like it to be lower, here are some things to consider. This could be because of your dog, a locked gate or other reasons determined by Western Power. Just have a copy of your bill or My Account log in details handy to get started Set up a payment arrangement If your circumstances change and you're unable to meet your payment plan, please call us on 13 13 53 as soon as possible.

You can check if you're bill is estimated by grabbing a copy of your bill Look for the 'How much energy have you used? There are many common reasons which may be behind your bill estimation: The Western Power meter reader was unable to access your meter when they arrived onsite for the reading.

This may be due to a locked gate, dog or signs of a dog, locked meter box or other obstacles that prevented them from accessing your meter. The meter was affected by a fault or damage that prevented the Western Power meter reader from obtaining a reading. Western Power will replace or repair the meter when this happens, and will normally be in contact with you to arrange a suitable time for this to occur.

If you're a registered self-reader and you were unable to provide these details in time for your billing cycle, or you provided them but it failed validation by Western Power.

Requesting a check read can resolve this for you, the service is free of charge if your readings are correct. If you have an interval meter and your bill has been based on partial estimated interval meter data. This is most commonly due to a Western Power reading prior to the scheduled reading date. This estimated data is normally replaced with actual read data when the meter is next read. If your bill is estimated the Network Operator, Western Power must estimate in accordance with the estimation methodology prescribed in the Electricity Industry Metering Code We understand the stress this can cause.

Giving you some extra time to pay, or creating a payment plan are some of the things we can do to help you manage your energy bills. We do our best to avoid it, yet there are times when we have to disconnect the electricity supply to your property. Direct Debit works with most bank accounts within Australia only. Even better For any bank account queries, please contact your bank. My Account makes it easy for you to switch between paper and paperless at any time.

Another good reason to switch to Paperless. To add your partner to your account, please call us on 13 13 53 - just have a copy of your bill handy. In a really good way! When the sun is shining bright, you'll harness the energy from the sun to power your home so you don't have to pay for any electricity during this time. We take great care to handle your personal details using up-to-date security technology. Data is transmitted using secure bit SSL encryption.

The security details can be verified by clicking on the padlock icon in the web browser. When conducting web payments, the credit card details are only transmitted between the browser and the payment merchant Commonwealth BPoint.

Say hello to your new Synergy bill The good news about solar is that it can make a big difference to the size of your energy bill. To ensure the best browsing experience, we recommend you download the latest version of: Google Chrome, Apple Safari or Microsoft Edge when accessing this website via a desktop or laptop Apple Safari or Google Chrome when accessing this website via your favourite mobile or tablet device.

A payment extension just gives you a little more time to pay your bill before your next bill payment is due. All you need is a copy of your bill details handy to apply. Once your payment extension is granted, Synergy will not charge a late payment fee if you pay your bill by the new extended due date, However, if you don't pay your bill by the new extended due date, a late payment fee will be charged and added to your next bill.

Apply for a payment extension. That's why we've developed the Keeping Connected program - a service designed to help you: Manage your electricity bills Avoid long term debt Keep your electricity connected. We have solutions to help make paying easier. If you leave it too late to contact us we may not be able to help. On 14 May , the state government announced increases to energy prices for WA households. As part of these changes - they also reviewed the eligibility criteria for the Cost of Living Assistance payment CoLA.

Get in contact, we are happy to help. Is Synergy Western power? Category: business and finance power and energy industry. Headquarters: Perth, Western Australia. What do Western power do?

Who owns synergy? How many customers does Western power have? Is Synergy privately owned? Who owns Synergy WA? Where does Perth get its electricity? Is Synergy the only electricity provider in WA? Who supplies electricity in Perth?

Western Australia energy retailers. How much is 1kW of electricity cost? Who is the best electricity supplier? Who has the cheapest electricity per kWh? Electricity prices per kwh. Tariff Avg. Who is the cheapest electric provider? What is the average power bill in Perth? Average Electricity Bills by Household Income.

How much is a unit of electricity? Why my electricity bill is so high? How do you save electricity? Turn off unnecessary lights. Outfox the Market 1yr fix Warning: Its customer service record has been poor recently, so think carefully before switching to it.