When do phone bills come

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Reviewed by Eric Estevez. If you have upgraded or changed phone lines, a number will be listed under a section titled "changes to service" or something similar. However, this isn't reflective of the number of phone lines that haven't been modified in the month you are being billed for.

While language can vary according to phone vendor, the easiest way to determine how many lines you're being billed for is to divide the "total line charge" by the "single line charge," which is listed under the "basic services" section of your summary of account information.

One of the biggest components that affects your phone bill and how your company is charged each month for basic services and add-ons is the kind of phone lines used.

The type of phone service is a primary factor in how your bill is itemized, fluctuations you may experience each month in pricing, and whether additional services like SMS are included.

This information should be listed in your "summary of account. Understanding your phone vendor's definition of basic services versus add-on features is critical to understanding your phone bill. If toll-free is a component of their basic services, it will be listed under line charges.

This applies to any other types of service that may or may not be included in your vendor's basic agreement:. If your basic agreement does not include toll-free, these calls should be itemized on a per-call or per-minute basis or summarized into a total number of calls or minutes. While local calling is often included as a basic phone service, some agreements dictate that organizations pay this fee on a per-call or per-minute basis.

If your phone bill fluctuates based on local calling, it's important to understand whether your organization is paying per call or according to the total time used. If you are being billed for local calling, there should be a "local section" listed under the summary of your account. Your local charges may be itemized by phone line and phone call, or presented as a total per company. With many traditional phone companies, long distance calling is not a component of basic phone service, though agreements can vary significantly.

Much like local calling, long distance should have a separate section under the summary of your account section of your bill. If your long distance calling is not itemized on a per-call or per-line basis, understanding the total number of minutes or calls made will require dividing the total charges by the stated fee per minute or call. Depending on your service level agreement SLA or contract with your phone bill, all of your calls may or may not be itemized.

In some cases, only long-distance or international calling is itemized because it may be charged on a per-minute basis while unlimited local calling is included in the basic monthly service. If your phone agreement covers local or long-distance calling, these charges are likely not itemized and may be listed towards the topic of your bill as flat, recurring charges.

Some vendors choose to itemize taxes on each bill that will typically be listed as "surcharges and taxes.